Where is the hotel and convention venue?

The May National Forum - QLD will be held at Rydges South Bank Brisbane .  This is located at 9 Glenelg St, South Brisbane QLD 4101 .  Their phone number is +61 7 3364 0800 

How do I get from the airport to the hotel and vice versa?

Transfers are at your own arrangement and you may wish to consider catching a taxi or uber. 

When do we check-in and check-out?

Check in is 3pm and check out is 11am.

Is Breakfast included?

Breakfast is included for those staying at Rydges South Bank Brisbane during the event on Wednesday morning only.  For extension dates breakfast will be charged on consumption at $35.00 per person per extension date.

Breakfast will be served in the hotel's Restaurant. (This applies for all pre-registered delegates with breakfast included). You will be required to provide your name and room number when arriving for breakfast so as the hotel can check if yours have been paid in advance or not. If you elect to have breakfast in your room (as room service), this will be considered a room incidental and charged as such to your room account for you to settle direct with the hotel (regardless whether you  have prepaid or not for breakfast). If you experience any concerns or confusion over this process throughout your stay, please speak to a gener8 team member (rather than a Rydges staff member) and we will be able to assist.

Check In Process

If you are staying at the hotel, you will be requested to provide your credit card as a form of security during your stay. As your accommodation and breakfast (if selected at time of registering or registering a full delegate/spouse) has already been paid in full to gener8 you will only be charged for any further incidentals that you have incurred throughout your stay and charged to your room (eg. Mini bar, in room dining, laundry, valet parking, movies etc). If your room is not ready kindly leave your bags with reception and proceed to the function area.

Check out Process

You can elect to do an express checkout by completing a form the night before your departure, or alternatively just checkout at reception. If you experience any discrepancies with your hotel bill upon departure that cannot be resolved immediately with the hotel, please visit a gener8 team member at the information desk so that we can assist.  Kindly check out prior to 8:30am and leave your bags with reception.

Does Rydges South Bank Brisbane have smoking rooms?

This is a fully non-smoking properties. Designated outside smoking areas are available.

Not staying at the hotel? 

You will be responsible for making your own transfer arrangements to and from events.  Please ensure you allow sufficient times when making your arrangements.

What transfers are required during the Forum?

All functions are onsite at the hotel 

What do we wear (dress codes)?

For the business sessions, smart business attire is recommended. 

For the afternoon tea and dinner the dress code is smart casual. 

Who do I contact if I have any questions about the Forum in Brisbane?

If you need urgent assistance or advice during the forum, please contact: Michaela Versteegen at gener8 events 0468 712 917.