Where is the hotel and convention venue?

The 2019 Sydney Forum will be held at Novotel, Olympic Park.  This is located at Olympic Boulevard & Herb Elliott Ave, Sydney Olympic Park NSW 2127.  Their phone number is +61 2 8762 1111

How do I get from the airport to the hotel and vice versa?

Transfers are at your own arrangement and you may wish to consider catching a taxi or uber.  Shuttle buses can also be booked. 

When do we check-in and check-out?

Check in is 3pm and check out is 11am.

Is Breakfast included?

Breakfast is included for those staying at Novotel.  

Breakfast will be served in the hotel's Restaurant. (This applies for all pre-registered delegates with breakfast included). You will be required to provide your name and room number when arriving for breakfast so as the hotel can check if yours have been paid in advance or not. If you elect to have breakfast in your room (as room service), this will be considered a room incidental and charged as such to your room account for you to settle direct with the hotel (regardless whether you  have prepaid or not for breakfast). If you experience any concerns or confusion over this process throughout your stay, please speak to a gener8 team member (rather than a Sheraton  staff member) and we will be able to assist.

Check In Process

If you are staying at the hotel, you will be requested to provide your credit card as a form of security during your stay. As your accommodation and breakfast (if selected at time of registering or registering a full delegate/spouse) has already been paid in full to gener8 you will only be charged for any further incidentals that you have incurred throughout your stay and charged to your room (eg. Mini bar, in room dining, laundry, valet parking, movies etc). 

Check out Process

You can elect to do an express checkout by completing a form the night before your departure, or alternatively just checkout at reception. If you experience any discrepancies with your hotel bill upon departure that cannot be resolved immediately with the hotel, please visit a gener8 team member at the information desk so that we can assist.  

Does Novotel have smoking rooms?

This is a fully non-smoking properties. Designated outside smoking areas are available.

Not staying at the hotel? 

You will be responsible for making your own transfer arrangements to and from events.  Please ensure you allow sufficient times when making your arrangements.

What transfers are required during the Forum?

All functions are onsite at the hotel.

Where do I go for the first function?

Foyer area, Level one, Novotel

What do we wear (dress codes)?

For the business sessions, smart business attire is recommended. 

For the afternoon tea and dinner the dress code is smart casual. 

Who do I contact if I have any questions about the Forum in Sydney?

If you need urgent assistance or advice during the forum, please contact: Kylie Crawford at gener8 events 0417 361 123 If calling outside Australia, call + 61 417 361 123.